In today’s interconnected digital landscape, users often interact with multiple applications within the same ecosystem. Repeatedly performing a user login for each service can be frustrating and inefficient. This is where Single Sign-On (SSO) comes into play. SSO is a mechanism that offers a seamless authentication process across various applications. When combined with json web tokens (jwt), sso becomes not only efficient but also highly secure and scalable.
This guide will walk you through the ‘how-to’ of implementing jwt sso, covering its core concepts, architectural flow, and how to use an authentication provider to strengthen your identity management.
What is a jwt token and Why Use it for sso?
What is jwt is?
jwt is a compact, URL-safe means of representing claims to be transferred between two parties. The claims in a jwt are encoded as a JSON object that is digitally signed using a JSON Web Signature (JWS) and/or encrypted using JSON Web Encryption (JWE). This allows for easy verification of the token’s authenticity and integrity.
A typical jwt token consists of three parts, separated by dots: HEADER.PAYLOAD.SIGNATURE
- Header: Contains the type of token (jwt) and the signing algorithm (e.g., HS256, RS256).
- jwt payload: Contains the claims, which are statements about an entity (typically, the user) and additional account data. Common claims include issuer (
iss), expiration time (exp), and subject (sub). - Signature: Created using the encoded header, the encoded payload, a shared secret, and the specified algorithm. This secret is used to verify that the sender of the jwt token is valid.
Benefits of jwt single Sign-On
- Statelessness: The identity provider (IdP) doesn’t need to maintain session state on its server.
- Security: Cryptographic signatures ensure the jwt payload hasn’t been altered.
- Portability: Tokens can be transmitted over HTTP headers, a url, or an api call.
- Reduced Database Lookups: Service providers can validate the token locally using a shared secret or public key.
How jwt sso Works: The Architecture and Flow
The core idea behind single sign-on is that once a user authenticates with an authentication provider, the provider issues a jwt token. This token grants access to multiple Service Providers (SPs) without requiring another user login.
Key Components:
- Identity Provider (IdP): The central authority (like oauth servers) responsible for authenticating users.
- Service Provider (SP): Applications like zendesk jwt or sisense that trust the IdP.
- User Agent (Browser): The client used by the user to interact with the api.
The sso handler Flow: Step-by-Step
- Initial Access Request: The user attempts to access a resource on a Service Provider.
- Redirect to IdP: The SP detects the user is not authenticated and initiates a redirect to the IdP.
- Authentication: The user performs a user login at the IdP.
- jwt token Issuance: The IdP generates a signed jwt and sends it back to the browser via a url or cookie.
- Token Validation: The SP receives the token, verifies the secret, and grants access to the account.
Implementing jwt sso: A Practical Guide
1. enabling jwt for Your Platform
Whether you are setting up zendesk jwt or sisense SSO, you must first configure the shared secret. This secret is the backbone of your jwt authentication security.
2. Token Issuance and Validation
Your IdP is responsible for signing the jwt payload.
- For zendesk jwt: You will need to provide a remote login url and a shared secret.
- For sisense: Ensure your sso handler correctly maps the user email and name in the payload.
3. Secure Token Storage and Transmission
- Access Tokens: Store these in secure, HTTP-only cookies to prevent XSS.
- HTTPS Everywhere: All communication involving a jwt token must be over HTTPS to prevent intercepting the secret.
Security Best Practices for single sign Systems
- Use Strong Cryptographic Keys: Always use asymmetric key pairs (RS256) for a more robust identity setup than a simple shared secret.
- Set Short Expiration Times: Limit the window of opportunity for attackers by keeping the
expclaim in the jwt payload short (e.g., 10 minutes). - Protect the Secret: If using a shared secret, ensure it is never exposed in client-side code.
- Validate All Claims: The server must verify the
iss(issuer) andaud(audience) to ensure the token was meant for that specific account.
Conclusion
Implementing jwt sso provides a powerful solution for modern application ecosystems, offering a balance of enhanced security, scalability, and an improved experience for users. By understanding the underlying architecture and the role of the sso handler, you can build a robust jwt authentication system that works seamlessly across platforms like sisense and zendesk.
Implementing Unified Authentication with SSO & JWT
This technical guide is structured into three distinct phases covering the conceptual foundation, the interaction flow, and advanced security configurations:
1. What is SSO & JWT? (Blue)
This initial section defines the core concepts and architecture of a Single Sign-On system:
- Unified Access: Enables “One Login, Many Apps,” allowing users to navigate between different platforms without re-authenticating.
- Improved Experience: Provides a seamless UX through centralized authentication management.
- Modern Architecture: Leverages Microservices and Token-Based Auth to create a stateless and highly scalable environment.
- Visual Components: Illustrates an SSO Provider communicating with various apps (App A, App C) and breaking down a JWT into its Header, Payload, and Signature components.
2. The Authentication Flow (Green)
This module details the sequence of events that occurs when a user accesses a protected application:
- Login Initiation: The process starts when a user attempts to log in to App A.
- Redirection & Verification: The system redirects the user to the SSO provider to verify their credentials.
- Token Issuance: Once verified, the provider generates and returns a signed JWT to the client.
- Access Propagation: The User manages a JWT which then allows them to access other connected applications, such as App B, without needing to log in again.
3. Implementation Best Practices (Orange)
The final pillar explores the critical security measures required for an enterprise-grade SSO deployment:
- Traffic Security: Mandatory use of HTTPS Everywhere to protect data in transit.
- Cookie Hardening: Recommends storing tokens in Secure Cookies (HttpOnly) to prevent client-side script access.
- Validation Strategy: Use of an Audience & Issuer Strategy to ensure tokens are only accepted by authorized services.
- Key Management: Implementation of RSAC (Private/Public Key) for signing tokens and a Centralized Logout mechanism for security.

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